Guides

Reminders against no-shows

Weeks often lie between registration and event. A reminder brings the confirmation back to mind.

Starting point

Not every registration leads to a visit. Between registration and event lies time in which a confirmation fades and other plans come up.

Anyone who reminds in time and asks for a reply plans with reliable numbers and keeps places free for those moving up. That lowers the number of guests who simply fail to appear.

Steps in order

  1. Set a reply deadline

    Decide by when guests should confirm their attendance. A clear deadline turns vague registrations into reliable numbers.

  2. Remind before the event

    In good time before the event, Eventwerk reminds guests of date and time, either to everyone registered or to a filtered group.

  3. Ask about attendance

    The reminder carries a short question that collects the confirmation, so you know beforehand who actually comes.

  4. Attach promotion

    If a guest cancels, the next person moves up through the waitlist, so the freed place does not stay empty.

  5. Measure the result

    After the event, check the check-in rate and compare it with the number of registrations to adjust your approach next time.

Typical mistakes

  • No reminder

    Relying on the first confirmation alone counts too many guests and plans with wrong numbers.

  • Reminder too early

    Too far before the event, the message is forgotten again and does not last until the day.

  • No question

    Without a question it stays open who actually comes and preparation stays uncertain.

  • No promotion

    Without a waitlist, places stay empty after cancellations even though interest remains.

What Eventwerk handles

Eventwerk sends reminders before the event and collects a confirmation with the attendance question. The reply deadline is up to you.

Cancellations return the place to the waitlist, which promotes the next guest. After the event, reporting shows the check-in rate so you can compare and improve.

  • Reminders before the event
  • Deadline for the reply
  • Attendance check
  • Waitlist with promotion
  • Check-in rate in reporting

This guide is not legal advice. For legal questions, contact your data protection officer or your legal advisor.

Put what you just read to work on an event of your own.

Create an event, open the event page and test the guest list, check-in and reminders with a small group.