Conference with 240 seats
A professional association runs its annual meeting. Seats are limited, part of the registrations come from partner organisations, and there are two desks at the entrance.
Flow
- Registration with approval
- Confirmation and ticket
- Reminder before the event
- Check-in at the entrance
- Source report

Starting point
- 240 seats, more requests than seats.
- Registrations arrive through the website, the newsletter and two partner organisations.
- The board has to approve every registration because members have priority.
- Check-in at the entrance runs on two phones without reliable Wi-Fi.
What you set up
- Registration with approval: every registration starts as “Awaiting approval” and is confirmed or declined in the dashboard.
- Waitlist: after 240 confirmations, the next person moves up automatically when someone cancels.
- Invitations: one invitation link per partner organisation, so you can later see where guests came from.
- Check-in by QR code on the ticket, plus name search for guests without a ticket on their phone.
- Check-in role for both helpers at the desk, without access to guest data or settings.
What the guest experiences
- The guest opens the registration link, enters name, organisation and ticket type, and reads that the registration will be reviewed.
- After approval, the confirmation with ticket and QR code arrives by email.
- A week before, an email reminds them of travel, programme and the option to pass the seat on.
- At the entrance the QR code is scanned and the name appears with a green tick on the list.
What the numbers show
262
registrations in total
240
confirmed seats
18
on the waitlist
231
checked in at the entrance
The source report shows how many confirmed registrations each invitation link brought: newsletter 38 percent, website 27 percent, partner A 14 percent, partner B 12 percent, direct invitations 9 percent.


